The vendor shortlist tool allows enterprises to profile their mid-market service desk requirements and generate a rank-ordered vendor shortlist from a fixed list of vendors. Vendor profiles are based on Info-Tech’s recent in-depth review of the mid-market service desk market.

The tool will take into account the following product and vendor criteria:

  • Product features, usability, architecture, and relative cost.
  • Vendor viability and product focus, as well as breadth of sales and support.

Shortlist the solutions that best satisfy your enterprise’s requirements before sending out RFPs and scheduling vendor demonstrations.

Also In

Vendor Landscape: Mid-Market Service Desk Software

Move past tickets to proactive, integrated service.

Related Content

Social

Get Access

Get Instant Access
To unlock the full content, please fill out our simple form and receive instant access.