Identify relevant metrics to assist in evaluating the success of your organization's EPP management.

  • Define the purpose of your metrics program.
  • Fill in the chart with your own metrics, along with their applicable definitions.
  • Ensure this document stays flexible and adaptable as your metrics program changes and grows. It should be updated when changes are made and when metrics are eliminated or added.
  • Assign ownership for the upkeep of this document.

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