Service Desk Roadmap

This service desk roadmap provides a simple way to track outstanding implementation activities from your service desk standardization project.

Service Desk Maturity Assessment

Conduct a service desk maturity assessment and reinforce your weak dimensions.

Service Desk Assessment Tool

Use this tool to assess the health of your service desk to easily identify areas for improvement.

Security Culture Maturity Assessment and Content Development Tool

This tool will assess the current maturity of the security culture within your organization, while also helping to understand the urgency and priority of different topics...

End-User Security Knowledge Test Tool

This tool allows you to test end users to understand their current level of security knowledge as an alternative to LMS-style or survey-based testing.

Group Risk and Vulnerability Assessment Tool

This tool will help you identify user groups within your organization and determine what the risk profile is for each group.

Security Awareness and Training Roadmap Tool and Participant Tracker

This tool will help you plan an implementation timeline for your human-centric security program, as well as a training schedule for the different end-user groups and the...

EA Staff Proficiency Management Tool

This tool will help you assign values to the various competencies required for each EA role.

Vendor Selection Due Diligence Checklist

Evaluation and site visits of candidate vendors are essential to making the correct selection.

Pugh Matrix Tool

Use this tool to perform a lightweight evaluation process for smaller procurements.
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VL Methodology