Templates & Policies

End-User Computing Strategy Document

Use this template to record the results of the activities you complete during the course of the end-user computing strategy project, and produce a simple, easy-to-read...

Stakeholder Discovery Interview Template

Use this template to structure and record the outputs of stakeholder interviews that you conduct. You may modify the questions as needed or read the questions verbatim to...

Journey Map Template

Use this template to document the journey maps you create in working sessions with your design team.

Security Incident Management RACI Tool

Assign responsibilities and deadlines for incident response and the management process.

Incident Management Runbook: Malicious Email

Incidents can be categorized into runbooks for which a standardized response process can be defined, eliminating inconsistency and ambiguity while increasing operational...

Incident Management Runbook: Ransomware

Incidents can be categorized into runbooks for which a standardized response process can be defined, eliminating inconsistency and ambiguity while increasing operational...

Information Security Incident Management Plan

Formalize the security incident management program by defining a central, high-level guide to describe goals, roles, and responsibilities, as well as the process that...

Incident Management Runbook: Credential Compromise

Incidents can be categorized into runbooks for which a standardized response process can be defined, eliminating inconsistency and ambiguity while increasing operational...

Incident Management Runbook: Distributed Denial of Service

Incidents can be categorized into runbooks for which a standardized response process can be defined, eliminating inconsistency and ambiguity while increasing operational...

Incident Management Runbook: Malware

Incidents can be categorized into runbooks for which a standardized response process can be defined, eliminating inconsistency and ambiguity while increasing operational...
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