Templates & Policies

Project Intake Workflow Template

Use this template to document your project intake, approval, and prioritization workflow in a swim-lane flowchart format.

Benefits Commitment Form Template

Use the Benefits Commitment Form Template to document your project sponsor's approval and a high-level commitment to major benefits.

Intake Process Pilot Plan Template

Use Info-Tech’s Intake Process Pilot Plan Template to help define the scope of your pilot and set appropriate goals for the test-run of your new processes.

Project Intake, Approval, and Prioritization SOP

Use this template to set up a standard operating procedure for the project intake, approval, and prioritization process.

Business Context Discovery Record Template

Use this template to document the key findings from the business context discovery questions in a format presentable to the business.

Infrastructure Service Workflows

Use this template to develop the first iteration of your service delivery process.

Infrastructure Service Catalog Mind Map Example

Build a mind map of the services offered by IT Infrastructure & Operations based on this example.

Infrastructure Architecture Template

Use this template to communicate the value infrastructure architecture can provide to the organization by aligning with business value and core services.

Service Desk Extension Communication and Training Plan

Use this template to develop a plan for communicating the changes associated with the new extended service desk and training the staff on new processes and tools before...

Extend the Service Desk Executive Presentation

The goal of this template is to help IT make the case for extending service management best practices to other business functions, such as facilities and human resources.
GET HELP Contact Us
×
VL Methodology