What is a diagnostic?
Our diagnostics are the simplest way to collect the data you need, turn it into actionable insights, and communicate with stakeholders across the organization.
Ask the Right Questions
Use our low-effort surveys to get the data you need from stakeholders across the organization.
Use Our Diagnostic Engine
Our diagnostic engine does all the heavy lifting and analysis, turning your data into usable information.
Communicate & Take Action
Wow your executives with the incredible insights you’ve uncovered. Then, get to action: make IT better.
Generate a comprehensive scorecard that contains all the metrics you need to understand the health of your IT department.
Measure IT Performance
Objectively measure high-level IT performance and focus on what matters with our list of 27 best-practice metrics.
Gather the data you need from across the department for an aerial view of the key metrics in one easy-to-read scorecard.
Wow the Boardroom
Highlight IT’s accomplishments to business executives with a boardroom-ready report driven by data.
M&G: Metrics & Activities
Build on our popular Management & Governance diagnostic framework, the Metrics and Activities report that dives deeper into what your team should be doing, and how well they are doing it.
Monitor the Right Metrics
With so many metrics that can be measured, this report shows you which should be regularly and accurately monitored.
Outline Essential Activities
Go beyond assigning ownership and zero in on the tasks that are going to translate directly to value for the business.
Communicate with Your Team
Keep the communication lines open with boardroom-ready reports, outlining the current health of essential processes.
Project Performance Evaluation
Make your team’s project retrospectives a breeze with a repeatable way to collect and analyze feedback from project stakeholders.
Deliver More Project Benefits
Ensure that project success is measured in terms of business impact, and hold PMs accountable to this metric.
Compare Project Success
With standardized metrics for the success of every project in your portfolio, comparing your team’s performances is easy.
Improve PM Practices
Monitor your team’s performance in each of the 8 core drivers of effective project management, so failure points can be identified and resolved.
Data Quality Effectiveness
A quick and powerful tool to enhance IT’s ability to provide the data your users need and eliminate flaws in data quality.
At-a-Glance Data Scorecard
Justify the necessity of fixing bad data to your stakeholders with a high-level summary of user satisfaction in company data.
Pinpoint the Root Cause of Data Issues
With feedback on each of the 10 key features of high-quality data, identifying how to fix data issues has never been more straightforward.
Insights by Application and Department
Our powerfully segmented reports show you which departments are unhappy with which datasets and - more importantly - why.
Corporate Reporting Effectiveness
Analytics and reporting is meant to bring clarity out of chaos, but sometimes it only makes the problem worse. Use our Analytics and Reporting Scorecard to figure out if you are meeting your stakeholder’s reporting needs.
Measure Reporting Satisfaction
Accurately capture business satisfaction with corporate reporting across 10 dimensions of reporting and analytics.
Drill Down by Application and Department
Get granular with individual scorecards for each department, so you can be sure each team is getting the reporting they need.
Drop Redundant Reports
Identify which reports are actually providing value and drop the rest, by identifying report overlap and underutilization.
Identify Training Opportunities
Discover who is lacking the skills and abilities necessary, and take action to provide end users with the reporting skills for success.
Business Value Scorecard
If IT’s job is to create value for the business, you should have a way to measure that value. Ditch complicated cost/benefit analyses and get to the true measurement of business value – stakeholder satisfaction.
Measure Your Team’s Perceived Value
Gauge the effectiveness and importance of 11 key value categories, with feedback directly from stakeholders across the organization.
Focus on the Right Projects
Drop the guesswork and begin working on projects that create value with direct project requests from each department.
Communicate Your Value Clearly
Demonstrate the value your team is bringing the organization with boardroom-ready reports, backed by data.
Risk Management Planner
Document the risks facing IT, communicate and win support for your remediation plans, then manage their execution.
Create Your Risk Register
Ensure you don’t miss any risks with our comprehensive database of risks.
Draft Your Remediation Plans
Clearly align your proposed solutions with the risks outlined in your risk register.
Win Executive Sign-Off
Present your executives a boardroom-ready report in the language of costs and benefits.
Take the Target Off Your Back
If executives decline any proposals, use our report to prove you did your due diligence.