Tag Archives: media manager

Avaya Evolutions: A look into the future of the Contact Center

Posted on by Ben Dickie

Avaya Evolutions was held recently in Toronto, and was a great look into the leading UC/contact center vendor’s direction. It’s clear that Avaya recognizes social media and mobile access as defining market trends, and they’re rapidly incorporating them into product … Continue reading

Posted in News & Analysis | Tagged , , , , , , , , , , | Comments Off

 

 

 

Free Reports and Tools

Sign up for an Info-Tech Research Group trial membership.

Get 5 free downloads from Info-Tech’s Research library to help on any IT project.

Sign Up

Subscribe