Avaya Evolutions: A look into the future of the Contact Center
November 23, 2012Avaya Evolutions was held recently in Toronto, and was a great look into the leading UC/contact center vendor’s direction. It’s clear that Avaya recognizes social media and mobile access as defining market trends, and they’re rapidly incorporating them into product … Continue reading
Posted in News & Analysis | Tagged Avaya, conference, evolutions, ip-telephony, ipt, media manager, radvision, scopia, toronto, uc, unified-communications | Comments Off