Avaya Evolutions: A look into the future of the Contact Center
November 23, 2012Avaya Evolutions was held recently in Toronto, and was a great look into the leading UC/contact center vendor’s direction. It’s clear that Avaya recognizes social media and mobile access as defining market trends, and they’re rapidly incorporating them into product … Continue reading
Posted in News & Analysis | Tagged Avaya, conference, evolutions, ip-telephony, ipt, media manager, radvision, scopia, toronto, uc, unified-communications | Comments Off
Perfect Storm of Technology Trends at Info-Tech Exchange Midwest
November 22, 2012Attendees at Info-Tech Research Group’s recent Info-Tech Exchange Midwest, held in Kansas City at the Intercontinental at the Plaza, experienced a great day of informative presentations, engaging workshops and breakouts, and the opportunity to network with peers. We focused our … Continue reading
Posted in Analyst's Angle, News & Analysis | Tagged breakouts, CIO, conference, exchange, firefighters, innovation, network, optimization, presentation, trends, workshop | Comments Off
RSA Conference: Security’s Biggest Annual Event
March 20, 2012The 2012 RSA Conference, security’s biggest annual event, saw a slight spin on the all-too-common theme of the cloud. Moving away from the fear-mongering around cloud computing that was all the rage two years ago, this year’s conference took the … Continue reading
Posted in Infrastructure, News & Analysis, What's New in Research | Tagged big data, cloud, conference, RSA, security | Comments Off
Open Group Conference Day 1 Summary: Plenty of Interesting Questions
January 31, 2012We have just finished day one at the Open Group Conference and the speakers have posed more interesting questions than they have answered. What role can we expect IT to play in the future of the enterprise? How can the … Continue reading
Posted in News & Analysis | Tagged architect, conference, ea, enterprise-architecture, OGC, Open group | Comments Off
