NAC Needs to Find Its Place in a Mobile World
April 18, 2012Network access control, or NAC, has only been around for a few years, but has already gone through several evolutionary leaps. The latest selective pressure–one that is transforming many technological entities–is the smartphone. With users bringing a variety of their … Continue reading
Posted in Infrastructure, News & Analysis, What's New in Research | Tagged mdm, mobile device management, mobile management, nac, network access control, network-security | Comments Off
Set Your Organization Up For Customer Relationship Management Success
March 7, 2012Customer relationship management is a critical activity for acquiring and growing your customer base. Use Info-Tech’s recent publications, Vendor Landscape Plus: CRM Suites for Large Enterprises and Vendor Landscape Plus: CRM Suites for Small Enterprises to help choose the most appropriate … Continue reading
Posted in Applications, News & Analysis, What's New in Research | Tagged best of breed point solutions, crm, customer service, customer-relationship-management, end-user adoption, marketing, mobile, sales, service, social-media | Comments Off
Mid-Market ERP Remains Static, While Vendor Offerings Have Shifted in Focus
March 7, 2012We just finished a refresh of our Vendor Landscape: Mid-Market ERP (MM-ERP). We found that the keys to choosing an ERP product haven’t changed. Knowledge of the implementer and the industry specific tools for tracking and recording transactions are still the first … Continue reading
Posted in Applications, News & Analysis, What's New in Research | Tagged analytics package, ERP. Enterprise Resource Planning, implementer, mid-market, saas, user interface, workflow | Comments Off
Make Your Presence Felt with the Right Unified Communications Solution
March 1, 2012The nature of communication and collaboration is changing rapidly, and unified communications (UC) solutions can help, well, unify a variety of communication tools. We compared twelve UC solutions in our recently published, Vendor Landscape: Unified Communications. Use it to help choose the UC vendor … Continue reading
Posted in Infrastructure, News & Analysis, What's New in Research | Tagged collaboration, conferencing, IM, instant messaging, ip-telephony, ipt, mobile-device, mobility, smartphone, telecommunications, uc, unified-communications, video-conferencing | Comments Off
Avoid Communication Limitations – Take Advantage of a Video Conferencing Solution
February 15, 2012Communication and collaboration technologies are evolving rapidly, and video conferencing technology is no exception. We recently published a revised Video Conferencing Vendor Landscape, covering seven video conferencing solutions, along with an updated Video Conferencing Strategy that covers making the case … Continue reading
Posted in Infrastructure, What's New in Research | Tagged collaboration, communications, digital signage, environment, meetings, travel, uc, unified-communications, video, video-conferencing, whiteboard | Comments Off
← Older posts