Author Archives: George Goodall

George Goodall is an Senior Research Analyst at Info-Tech Research Group.


Cloud ERP: Use RACB to separate the apples and oranges

Posted on by George Goodall

IT leaders are quickly getting up to speed with the ABCs of cloud computing. It’s not the ABCs, however, that are causing grief; it’s the ERPs. Cloud-based ERP is rapidly becoming an area of key interest for IT leaders and … Continue reading

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Eloqua told: “Ho! Ho! Ho-Oracle! Merry aquisiti-mas!”

Posted on by George Goodall

The longest day of the year did not bring the end of the world. It did, however, bring an exciting announcement from that consistent purveyor of acquisition news: Oracle. Oracle is acquiring Eloqua for $871-million in cash.The move marks Oracle’s commitment to … Continue reading

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The Evolution of Web Content Management: A tool for both IT and marketing professionals

Posted on by George Goodall

Web Content Management (WCM) was the darling technology of the late 1990s. It was positioned as a tool to help IT overcome the complexities of hand-coding web pages and publishing them to the web. The use case for WCM has … Continue reading

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Q: “How Do I Manage my Email?”

Posted on by George Goodall

I was recently discussing email management with a member of the Info-Tech community. She asked: “Well, what do you do about email?” It’s always dangerous to ask an analyst an open question! Email dependence is a bad thing. We are … Continue reading

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Zoos and Radio Control Collars: Revisiting In-place Indexing and Classification

Posted on by George Goodall

It all began six years ago. I wrote a note about the pain of managing content and commented that there were two distinct approaches. The first way is to build a highly structured and controlled repository with SharePoint or from … Continue reading

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