Develop a Unified Communications Strategy

Posted on October 6, 2010 by Info-Tech

With the shift to IP communications, more organizations are identifying opportunities to enhance collaboration with UC. However, IT leaders who are helping the organization develop its UC strategy are bombarded with mixed and conflicting messages from vendors. This solution set … Continue reading →

Posted in Research | Tagged collaboration, collaboration-tools, communications, ip-telephony, ipt, online-collaboration, real-time-collaboration, team-collaboration, telecommunications, uc, unified-communications, virtual-collaboration, voice-over-ip, voip | Comments Off

 

 

Select and Deploy a Videoconferencing Solution

Posted on October 5, 2010 by Info-Tech

Many organizations are looking to deploy a videoconferencing solution in order to better meet business collaboration needs and address rising travel costs. However, IT leaders exploring the videoconferencing space are faced with difficult decisions around vendors and solutions. IT leaders … Continue reading →

Posted in What's New in Research | Tagged cisco, collaboration, communications, conferencing, ip-video-conferencing, lifesize, logitech, media, polycom, presentation, qos, quality-of-service-qos, sony, tandberg, teleconferencing, uc, unified-communications, video, video-conference, video-conferencing, video-media, video-over-ip, videoconferencing, vidyo, virtual-collaboration | Comments Off

 

 

Document the Disaster Recovery Plan Now

Posted on October 4, 2010 by Info-Tech

Knowing what a disaster recovery plan (DRP) looks like or what goes into it is difficult if you have never created one before. On average, creating a DRP can take up to a year, and over $60,000. Most IT departments … Continue reading →

Posted in What's New in Research | Comments Off

 

 

Maximize Vendor Performance

Posted on September 30, 2010 by Info-Tech

Organizations are dependent on vendors yet spend little effort managing their performance, resulting in less than optimal results. The use of some standard processes can ensure that vendors at least meet expectations. The application of additional techniques can move vendors … Continue reading →

Posted in Governance, What's New in Research | Tagged contract, improvement, it-service-management, outsource, outsourcing, performance, procurement, purchasing, service-improvement, service-management, service-manager, supplier, vendor, vendor-management | Comments Off

 

 

Develop Successful Strategies for Budget Planning, Proposal, and Negotiation

Posted on September 29, 2010 by Info-Tech

IT budget negotiations usually result in fewer dollars than IT leaders think they need. Preparation for negotiations is essential: a well-informed IT leader with valid reasons for budget requests is more likely to get what they need. Contingency planning is … Continue reading →

Posted in Governance, Research | Tagged budget, budget-allocation, budget-management, budgeting, budgets, capacity-planning, capital, discretionary, discretionary-spend, discretionary-spending, expenses, financial, financial-analysis, financial-metrics, financial-planning, financial-reporting, forecasting, it-budget, it-budgets, operational, resource-planning | Comments Off

 

 

 

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