Many IT projects fail because planning fixates on technology and underestimates the importance of organizational change.Human behavior tends to be a planning blind spot, especially for IT professionals with technology backgrounds. People don’t follow rules and instructions in the same prescribed and predictable way that technology does. To ensure project success and maximize benefits, you need to set aside time to plan and facilitate the “soft” side of organizational change.
Please join me on Thursday, March 27, 2014 at 4:00 pm EDT for a Webinar on, “Change Management: Do You Have a Blind Spot?”
In this Webinar we will discuss the challenges you are facing and possible solutions including:
- How can you prevent users from refusing or failing to adopt new systems and policies?
- What can be done to counteract the costs due to post-implementation helpdesk volume, retraining, ongoing design or functionality and change requests (or worse, full roll-back)?
- How can you ensure IT’s ability to successfully manage change and avoid the erosion of IT’s ability to work with the business
We will hear from guest panelists who have experience in this space. Attendees will weigh-in on several key polls and will be able to pose questions to the group.
Info-Tech Research Group webinars occur during the early weeks of our research projects. We want to work closely with our members and potential members as we build out our research to ensure we are thoroughly meeting your needs.